Privacy Policy

Information We Collect

We collect personal information that you provide when creating an account, such as your name, email address, date of birth, contact details, and payment information. We also automatically collect technical data including your IP address, browser type, device information, game preferences, session data, and website usage patterns through cookies and analytics tools.

How We Use Your Data

We use your personal information to provide our casino gaming services, process transactions and payments, verify your identity and age for regulatory compliance, personalize your gaming experience, send important account updates and promotional communications if you have opted in, provide customer support, analyze platform usage to improve our services, comply with legal and regulatory requirements, and prevent fraud and ensure platform security.

Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to enhance user experience, remember your preferences and settings, analyze website traffic and gaming patterns, provide personalized content and recommendations, ensure platform security, and comply with regulatory requirements. You can manage cookie preferences through your browser settings, though some functionality may be limited if essential cookies are disabled.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information with trusted service providers who assist in platform operations, payment processing, customer support, and regulatory compliance, provided they maintain appropriate security standards. We may also share data when required by law, to comply with regulatory obligations, protect our rights and safety, prevent fraud, or with your explicit consent.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information, including SSL encryption, secure payment processing, access controls, regular security audits, and staff training on data protection. We use industry-standard security protocols and regularly update our systems to protect against unauthorized access, data breaches, and other security threats.

Your Privacy Rights

You have the right to access, correct, update, or delete your personal information stored in our systems. You may also opt out of marketing communications, request data portability, object to certain data processing activities, or request account closure. To exercise these rights or ask questions about your data, contact us at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries with different data protection laws. We ensure appropriate safeguards are in place to protect your data during international transfers, including contractual protections and compliance with applicable privacy regulations.

Data Retention Policies

We retain your personal information only as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Account information is typically retained while your account is active and for a period thereafter as required by gaming regulations. Financial transaction data may be retained longer to comply with anti-money laundering and other regulatory requirements.

Responsible Gaming and Privacy

We may use your gaming data to identify potentially problematic gaming patterns and provide responsible gaming interventions. This includes monitoring deposit amounts, gaming frequency, and other behavioral indicators to help protect your well-being. You can opt out of these monitoring services, though we strongly recommend maintaining these protections.

Third-Party Services and Links

Our platform may contain links to external websites, payment processors, and other third-party services. We are not responsible for the privacy practices or content of these external parties. We encourage you to review the privacy policies of any third-party services you use through our platform.

Policy Updates and Notifications

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through email notifications, platform announcements, or other appropriate channels. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

For questions about this privacy policy, our data handling practices, or to exercise your privacy rights, please contact us at [email protected].