Terms and Conditions

Acceptance and Scope

By accessing and using wowbox.tw, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions in their entirety. These terms govern your use of our casino gaming platform, services, and content. If you do not agree with any part of these terms, you must immediately discontinue use of our website and services.

Service Description

WowBox operates as a casino gaming platform providing access to various casino games including slots, table games, card games, and live dealer experiences. Our services include game hosting, payment processing, customer support, and responsible gaming tools. We are committed to providing fair, secure, and entertaining gaming experiences while promoting responsible gaming practices.

Eligibility and Account Requirements

You must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher, to use our services. You must provide accurate, complete, and current information when creating your account and promptly update any changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Responsible Gaming Obligations

You acknowledge that casino gaming involves risk and that you may lose money. You agree to gamble only with money you can afford to lose and to treat gaming as entertainment only. You must not use our services if you are experiencing gambling-related problems or if gambling is illegal in your jurisdiction. We provide responsible gaming tools and encourage their use.

Intellectual Property Rights

All content on our platform, including games, software, graphics, text, logos, and other materials, is owned by WowBox or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, reverse engineer, or commercially exploit any content without express written permission.

Game Rules and Fairness

All games on our platform operate according to their specific rules and paytables, which are available for review before playing. Games use certified Random Number Generators to ensure fair and random outcomes. We reserve the right to void games or winnings in cases of technical malfunctions, software errors, or rule violations.

Financial Terms and Payments

You are responsible for all deposits, bets, and transactions made through your account. All transactions must comply with applicable laws and our anti-money laundering policies. We reserve the right to request additional verification documents before processing withdrawals. Payment processing times and methods are subject to our payment policies and third-party processor requirements.

Prohibited Activities and Conduct

You must not engage in fraudulent activities, money laundering, bonus abuse, collusion, use of automated software or bots, multiple account creation, or any other activities that violate our terms or applicable laws. We reserve the right to investigate suspicious activities and take appropriate action including account suspension or closure.

Limitation of Liability

WowBox, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services. This includes losses from gaming activities, technical issues, service interruptions, or any other circumstances beyond our reasonable control. Your sole remedy is discontinuation of our services.

Privacy and Data Protection

Your privacy is governed by our Privacy Policy, which forms an integral part of these terms. By using our services, you consent to the collection, use, and processing of your information as described in our Privacy Policy. We are committed to protecting your personal and financial information in accordance with applicable data protection laws.

Dispute Resolution and Complaints

We encourage direct communication to resolve any issues or concerns. If you have a complaint, please contact our customer support team first. For unresolved disputes, we may provide access to alternative dispute resolution services. Any legal disputes will be governed by applicable laws and resolved through appropriate legal channels.

Account Suspension and Termination

We may suspend or terminate your account at any time for violations of these terms, suspicious activities, regulatory requirements, or other reasons we deem appropriate. Upon termination, your right to use our services ceases immediately, and we will process any remaining account balance according to our policies and applicable laws.

Regulatory Compliance

Our operations comply with applicable gaming regulations and licensing requirements. You are responsible for ensuring that your use of our services complies with laws in your jurisdiction. We may restrict access to our services in certain jurisdictions or implement additional verification requirements to comply with regulatory obligations.

Modifications to Terms

We reserve the right to modify these terms and conditions at any time to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated through email notifications or platform announcements. Your continued use of our services after modifications constitutes acceptance of the updated terms.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet failures, or other force majeure events. In such cases, we will make reasonable efforts to restore services as quickly as possible.

Contact Information

For questions about these terms and conditions, legal matters, or to report violations, please contact us at [email protected].